How much does curbside pickup cost?


Your first pickup order, if over $35 will be free! Future pickup fees depend on the order size. There is no pickup fee for orders over $35. For orders under $35 the pickup fee is $3.99. For pickup orders there will be no additional service charges.

How do I pick up my order?


Most stores have dedicated parking spots for you to wait in while your order is brought out to you. In some cases, you may receive instructions to pick up your order inside. Store-specific instructions will be provided for your order before you arrive. For orders containing alcohol, bring a valid form of ID.

How do I add delivery instructions?


You may add delivery instructions during checkout. Useful information to share in the delivery instructions may include: parking location, security or gate codes, and any other specific directions that may help the driver locate your address.

How do I view my order receipt?


You will receive an email receipt when your order is complete and can access past receipts in “Your Orders” View order detail.

Where does the tip go? How can I adjust the tip?


The tip goes directly to the shopper who delivered your order. You can add a tip at checkout or within the SMS feedback link after your order is complete. A change in tip, such as an increase can be applied within 24 hours after your order is completed or a decrease within two hours of your completed order.

Is a tip different than the service fee?


A tip is separate from the service fee. 100% of your tip will go directly to the shopper while the service fee covers a broad range of Instacart’s operating cost.

Are Instacart product prices the same as in-store?


In-store prices and promotions, such as our Vitamin and Body Care and BOGO sales, are generally reflected on Instacart. The following are not available through the Instacart website: 72-Hour Sale and coupons of any type (including Sprouts digital coupons). Please review the Terms and Conditions of any sales or promotions for more details.

What is the fee for delivery?


The delivery fee is free on your first order over $35! Future delivery fees are based on the delivery option you choose. Instacart+ members get free Fast delivery on orders $35+. For orders less than $35, Fast delivery is $7.99. Scheduled delivery (Later and Super Saver) on orders $10+ are free. Priority delivery is an additional $3. Non-Instacart+ Fast delivery is $7.99, Later is $1.99, and Super Saver is Free. Priority delivery is an additional $3. Prices may vary by location. Some promotion exclusions may apply. Limited to in-stock items. Additional terms apply.