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Receipt SurveySALES AND PROMOTIONS
Our Buy One Get One Sale allows shoppers to purchase an item and receive the second qualifying item for free. Shoppers are not eligible to purchase one of the BOGO items at half price.
Sushi Wednesday is a promotion we offer in most markets, where customers can purchase select Oumi Sushi Rolls for $5. Find out what services are offered at your neighborhood Sprouts.
There are many ways to save! Learn how you can save even more on our already low prices.
STORE BASICS
Customers with a Sprouts account may place a catering order on our website or app. If you do not have a Sprouts account, please call or visit a participating Sprouts location.
To view what store services are offered in your area, view our stores page and choose from the list of locations available.
We’re continuing to spread our roots from coast to coast! Check out our press releases and our stores page to stay up-to-date with where we’re headed next.
Sprouts Farmers Market is a healthy, indoor grocery store that is inspired by farmers markets and we trace our lineage back to a single fruit stand in San Diego. Our welcoming stores feature an abundance of farm-fresh produce, all-natural meat and seafood, thousands of pantry staples, baked goods and deli meats and cheeses.
Use our stores page to locate a Sprouts store in your neighborhood!
STORE POLICIES
We welcome guests to bring reusable containers to use when purchasing bulk or produce products in our store. Before filling your container, please visit a cashier who can assist you in getting the tare weight of the container prior to filling it. At most locations, reusable cloth bulk bags and glass containers are available for sale in the Bulk department, and mesh produce bags in the Produce department.
Our Raincheck policy is in place to guarantee that our customers are able to purchase our Weekly Ad items at the sale price at any of our locations. To learn more about our raincheck policy, visit our Sprouts Policies page.
Sprouts gladly accepts select coupons and reserves the right to accept, refuse or limit the use of any coupon. To learn more about our coupons policy, visit our Sprouts Policies page.
If for any reason you are not delighted with your purchase at Sprouts, we’ll be happy to refund your money with a proper receipt. To learn more about our return, refund and exchange policy, visit our Sprouts Policies page.
We offer an automatic 10% discount on select products when customers purchase an entire case. However, this discount cannot be used in conjunction with the Team Member Discount and does not apply to:
- Items in the Weekly Ad
- Bountiful Bargains, Healthy Savings or Manager’s Specials
- Nutrition Bars (Sprouts Nutrition Bars)
- 24 Packs of Water (Sprouts, Arrowhead, Deer Park, etc.)
- Vitamin and Body Care Items
- Promotional and sale items
Before sampling a product, let one of our helpful team members know which item you are wanting to try, and they will be happy to assist you.
NUTRITIONAL INFORMATION
Tap on the image of the product in question and a pop-up window will appear with “Ingredients” and “Nutrition Information” tabs to learn more about the product. Can’t find the information you’re looking for? Contact us and we’ll be glad to assist you further.
OUR PRODUCTS
Our friendly team members are more than happy to answer any product questions you have. You can also find a barcode scanner in the search function on the Sprouts app. Once you scan an item’s barcode, product information will appear on your screen, including a list of ingredients, nutrition information, and any digital coupons or Checkout Challenges™ currently available.
We welcome product recommendations and evaluate these based on overall demand. The best way to submit a request is through our contact us form.
We are delighted to fulfill your special-order request whenever we can. Just ask the appropriate department manager in your local store if a product is available for special order.
Browse our online product catalog to learn more about the thousands of healthy items offered at our stores. Inventory may vary by location. Call your local Sprouts for the most up-to-date information on whether an item is in stock or available for special order.
We believe healthy living should be affordable and taste great! To learn more about our high-quality items, visit our Sprouts Products page where you’re bound to find a new Sprouts Brand favorite. To find out about new and trending items coming to Sprouts, visit our New Discoveries page.
About 90 percent of the products we carry are natural or organic. We offer a wide variety of healthy options at different price points to appeal to a broad base of customers. Sprouts.com is a great place to explore the products we offer and learn more about product attributes. Product filters can be applied when viewing different departments on our website and app to locate organic and non-GMO items.
RECALLS
Return the item to your local Sprouts and a team member will be happy to assist you with a refund or replacement. If you no longer have the product, please bring your receipt to the store for further assistance.
BULK GIFT CARDS
Sprouts gift cards may not be redeemed for cash, unless required by law.
Gift card are processed within 24-48 business hours and delivery times vary based on the shipping method chosen.
Shipping Options:
- FREE – U.S. Stamped Mail (7-10 days delivery)
- $25.00 – FedEx Overnight (Plus 24-48 business hours processing)
Yes, we do offer discounts for bulk gift cards purchased by registered businesses, agencies and nonprofit organizations.
- $10,000 – $49,999, 2%
- $50,000-$99,999, 3%
- $100,000+, 4%
Sprouts bulk gift cards can be loaded for any amount between $5.00 and $200.00. Bulk orders must total $10,000 or more and can be ordered here. Orders less than $10,000.00 do not qualify for bulk orders and must be placed here.
Sprouts requires your first order to be paid by check, ACH or wire.
Thereafter, Sprouts accepts payments via credit card (Visa, Mastercard, Discover and American Express), check, ACH and wire for bulk gift card purchases. Payment must be received before a gift card order is shipped. Orders paid for by a check, ACH or wire payment will remain pending until payment has been received and deposited. Purchasers will receive an email stating that the payment has been approved and again when the shipment is sent. Once we have been notified the funds have cleared, we will approve and release your order. For any questions, please contact [email protected].
Our bulk gift card program is available to registered businesses, agencies and nonprofit organizations.
BUYS & SENDING
Gift cards must be purchased with a credit/debit card with a U.S. billing address and must be mailed to a U.S. mailing address.
Gift cards may be reloaded in-store; however, this service is not available online.
Gift cards may be purchased at any Sprouts location apart from the stores in Chula Vista, Calif. Online gift cards are not to be sent to any Sprouts location as we do not offer in-store pickup at this time.
You may purchase 10 gift cards in a single transaction. Multiple transactions must be completed to purchase more than 10 gift cards.
We do not offer a discounts to individuals for bulk gift card orders at this time. To learn more about discounts offered on gift cards for registered businesses, agencies and nonprofits, visit Sprouts Bulk Gift Cards.
All gift card transactions are final. If you want to increase the gift card value, a new transaction will be required.
GIFT CARD BASICS
To learn more visit Gift Card Terms and Conditions.
Sprouts gift cards can be loaded for any amount between $5 and $100. You can purchase up to $2,000 worth of gift cards in a single transaction.
To check your gift card balance, visit Sprouts Gift Card Balance.
Sprouts gift cards never expire. After 12 months of inactivity, as of the date of purchase, a service fee may be charged against any remaining balance, except where prohibited by law.
REDEEMING
Gift cards may be redeemed at any Sprouts location with the exception of the two licensee stores in Chula Vista, California.
Gift cards may be redeemed in-store only.
TRACKING & ORDERING STATUS
To check your gift card balance, visit Sprouts Gift Card Balance.
Sprouts offers overnight delivery of gift cards through FedEx for additional fee of $25. Gift card delivery time varies based on the shipping method chosen.
Sprouts does not replace any lost or stolen gift cards unless your online order was not received. If your order was lost or stolen during shipment, please contact us at [email protected]. Sprouts only honors gift cards sold in our stores or on sprouts.com. Gift cards obtained through third-party entities cannot be guaranteed by Sprouts. Gift cards obtained through fraudulent means will not be honored or reimbursed. To report any fraudulent activity or to get transaction history, please contact us.
Online gift card orders are processed within 1-2 business days. Our standard shipping method is regular U.S. stamped mail and cannot be tracked. Please allow 7-10 business days for gift card arrival. If you haven’t received your gift card within the allotted timeframe, please call Gift Card Services at 866-204-5830.
Shipping Options:
FREE – U.S. Stamped Mail (7-10 days, plus 1-2 days processing)
$25.00 – FedEx Overnight (Plus 1-2 business day processing)
Sprouts gift cards will arrive activated and ready to be used.
CULTURE & COMMUNITY
Visit the Sprouts Healthy Communities Foundation page to learn more.
Visit our Company page to learn more about Sprouts history, leadership, company news, Sprouts Foundation initiatives and more.
DONATIONS & SPONSORSHIPS
At Sprouts, we take pride in being active participants in the communities we operate in. Learn more about our grant program and how you can get involved.
Sprouts participates in the SCRIP Fundraising Program to help local nonprofit organizations raise funds by offering a five percent discount on Sprouts gift cards which can then be re-sold at full price. Learn more about the SCRIP program and how to get started.
Sprouts is committed to supporting deserving educational and non-profit organizations in the communities where we operate through in-kind support. You may reach out to your local Sprouts manager or submit an online donation application for our team to review for consideration.
EMPLOYMENT
Businesses interested in partnering with Sprouts may contact our HR Support Desk by calling 844-577-7688 and selecting option 2.
Learn about new career opportunities and hiring events near you.
Applicants may contact our HR Support Desk by calling 844-577-7688 and selecting option 2.
Information about our application process and criteria can be found on our careers page. If you have already submitted an application, please know that it is retained in our system for 60 to 90 days. During that time, please contact your specific store directly for status updates. If you have not heard back from a Sprouts representative within that time, please check our Careers portal and consider applying for other employment opportunities. For unopened locations, please call our HR Support Desk at 844-577-7688 and select option 2.
We value the hard work our team members do on a daily basis. To see what opportunities are available at your nearby store, please use the search tool on our careers page.
Sprouts is firmly rooted in our brand purpose: inspiring healthy living for all. Our stores are a great place to work because you can feel good about the products you are selling. We encourage a friendly, healthy, upbeat working environment and are proud to provide a competitive compensation package. Moreover, we are a growing company that has been expanding rapidly and adding thousands of new jobs each year.
EXPANSION
At Sprouts, we look for build-to-suit or existing buildings in free-standing or shopping center locations. Learn more about our site criteria and submit a site location.
Learn about new locations opening in your area on our Sprouts locations page. For the most up-to-date information on all new grand openings, you can also visit us on Facebook.
We appreciate your interest in making Sprouts a part of your community. Submit a location suggestion.
INVESTOR RELATIONS
Learn about details regarding Sprouts financial performance, earnings results and upcoming company information.
PARTNER WITH SPROUTS
We love working with people who are passionate about healthy living and great quality food. To partner with us, please visit our blogger request page to find more information.
Sprouts regularly reviews new vendors and new products for every department. Suppliers must meet significant capacity, distribution, insurance, marketing and other requirements in order to support our stores. Sprouts also brings a significant contingent to Expo West in Anaheim each March, which is a good place to meet with us and introduce us to your products. Learn more on how to become a vendor at Sprouts.
SUSTAINABILITY
Each Sprouts store participates in our Food Rescue program that provides food to those in need, feed for animals and nutrients for agricultural soil. Visit our Sustainability page to learn more.
Sprouts is dedicated to being a responsible retailer and operate our business with a focus on the environment, product quality and supply chain transparency. Learn more about our sustainability efforts.
TEAM MEMBERS
Former team members may call the HR Support Desk at 844-577-7688 and select option 2.
Our Employee Relations team is available to assist our current team members through the Support Portal. Submit an inquiry or report a concern.
BENEFITS
- Weekly Ad
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Product Catalog
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Shopping List
- Exclusive Digital Coupons
- Checkout Challenges
- Promo Codes
- Saved Recipes
- Weekly Specials Emails
- Monthly Trends Email
SPROUTS ACCOUNT BASICS
You can ensure the information on our website and app are tailored to your area by clicking on the preset store location and selecting your local Sprouts location from the list.
To delete your account, please reach out to our Customer Relations team.
To create a Sprouts account, visit sprouts.com, click the “Log In/Register” tab and follow the prompts to register an account. View a step-by-step tutorial on how to do this on the Sprouts app.
You can change the phone number or email address associated with your Sprouts account under “My Profile” or “My Account” on sprouts.com or the Sprouts app, respectively.
DIGITAL COUPONS & CHECKOUT CHALLENGES
Sprouts “Checkout Challenges” unlock special reward coupons on your Sprouts account. Learn more about Checkout Challenges.
When you sign up for a Sprouts account, you’ll have access to exclusive digital coupons that you can “clip” and redeem at checkout by scanning your “myBarcode” at the register. You can find this on the app’s home screen. Learn more about the Sprouts App.
MOBILE SAVINGS
Check out our mobile terms page to learn how you can sign up for exclusive mobile savings and offers!
PROMO CODES
Promo codes will be given out at special Sprouts’ events, at in-store demos, on social media, and through special mobile savings. Learn more about promo codes and how to redeem them.
SHOPPING LIST
To remove a single item from your Shopping List: on the Sprouts app, tap the icon with three dots in the top right corner of your screen and choose “Edit List.” Tap the “X” next to the items you want to remove and select “Remove.” If you’re using shop.sprouts.com on a mobile or desktop browser, navigate to your Shopping List, click the “X” next to the items you want to remove, and select “Remove.”
To empty your entire Shopping List: on the Sprouts app, tap the icon with three dots in the top right corner of your screen and choose “Empty List.” If you’re using shop.sprouts.com on a mobile or desktop browser, navigate to your Shopping List and select “Empty List” in the top left of your screen.
Yes. On shop.sprouts.com, click the green button in the top right of your browser that displays the shopping list value. This button will take you to your Shopping List. If you have multiple shopping lists, click on your profile icon in the top right of your screen. In the drop-down menu, click on “Shopping Lists” and then select the list you would like to print. From this page, click “Print” in the top left of your screen.
On the Sprouts app, navigate to your Shopping List and tap the icon with three dots in the top right corner. Select “Share List.”
Search for a product of interest or browse products by department on sprouts.com or the Sprouts app. Select “Add to List.” You can also view the items you’ve chosen and an estimated total by selecting the Shopping List icon.
WEBSITE & APP
Definitely! You can find the barcode scanner icon in the right-hand corner of the search bar when you tap on it. Once the product’s barcode is scanned successfully, detailed information will appear on your screen, including a list of ingredients, nutrition information, and any digital coupons or Checkout Challenges currently available.
The Sprouts app is compatible with devices that meet the following criteria:
- Apple iPhone 5s or above running iOS 10.0 or higher
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Android devices running Android 5.0 or higher
The Sprouts app will update itself on most devices. Users can manually update the app by visiting the Apple and Android app stores. Once in the app store, search for “Sprouts Farmers Market” in the update section and select “Update.” The app will include all the latest features when it is relaunched.
If your phone model and operating system do not meet these criteria, you can still enjoy all our enhanced features on sprouts.com in your mobile web browser.
If you experience any difficulties with sprouts.com or the Sprouts app, please connect with us. One of our helpful team members will be happy to assist you.
- Sprouts app technical issues: Provide a detailed account of the issue, phone model, and mobile operating system.
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sprouts.com technical issues: Provide a detailed account of the issue and browser information.
Sprouts Farmers Market Accessibility Policy can be found here on our Accessibility Policy Page.
WEEKLY AD
Check out our Deals of the Month.
Yes. On sprouts.com, navigate to the Weekly Ad and click “More” on the right of your screen below “Digital Ad.” Select “PDF/Print” to download and print the Weekly Ad PDF.
On sprouts.com or the Sprouts app, navigate to the Weekly Ad and select “Digital Ad” in the top right of your screen.
It sure is. You can find your store’s Weekly Ad on the home screen of both the website and app. Please be sure to select your preferred store location as sales can vary by region.
WEEKLY SPECIALS EMAILS & MONTHLY TREND EMAILS
If you wish to no longer receive email correspondence from Sprouts, simply click the “unsubscribe” link located at either the top or bottom of one of our emails.
To keep up with all the sales and promotions featured in our Weekly Specials Emails and/or Monthly Trends Email, log in to your Sprouts account on sprouts.com, navigate to your profile and select “Lifestyle & Notification Preferences.” Opt-in under “Email Interest” and “Save Changes.”
DELIVERY
If your first order is over $35, you’ll get it delivered for free! Future delivery fees depend on the order size and the delivery time selected. In most cities, delivery starts at $3.99 plus a 5% service fee. Tipping is optional. Learn more about delivery pricing.
Delivery windows start as early as 9am and are subject to store operating hours, including holidays. You can view available delivery times by signing in.
Instacart is a delivery service that connects customers with shoppers who deliver groceries from the store to their door in as little as an hour.
EXPRESS MEMBERSHIP
Please call Instacart directly at 1-888-246-7822 or visit delivery.sprouts.com/help.
Pricing varies by type of membership. Learn more about the membership.
Instacart Express members get unlimited free delivery and pickup on all orders over $35. Learn more about the membership.
ORDERING
Instacart is available to assist you with any inquiries or concerns you may have about your order. Report a problem here.
Your shopper may still be able to pick it up for you. Learn more about creating a special request.
In-store prices and promotions, such as our Vitamin Extravaganza and BOGO sales, are generally reflected on Instacart. However, the following are excluded from the service at this time: 72-Hour Sale, Checkout Challenges, and coupons of any type (including Sprouts digital coupons).
We’re thrilled to partner with Instacart in many of our major markets. See if this service is available near you.
Currently, Sprouts only offers pickup and delivery through Instacart. Start the grocery delivery/pickup process.
We offer delivery and pickup in as little as two hours through Instacart in most of our major markets. Learn more about these services.
PICKUP
If your first order is over $35, you’ll be able to pick it up for free! Regular pickup fees start at $1.99.
Instacart is a service that allows customers the opportunity to pick up their groceries without the hassle of shopping in store. Pickup windows can be scheduled for the same day or up to several days in advance. Learn how pickup works.
