Who do I contact to provide feedback on or receive assistance with Sprouts.com or the Sprouts app?


If you experience technical difficulties with sprouts.com or the Sprouts app, please connect with us here. Please make sure to provide us with a detailed account of the issue as well as the following information:
  • Your “my Barcode” number
  • A screenshot of the issue, if possible
  • On mobile: Include your phone model and operating system (iOS or Android)
  • On desktop: Include your web browser and version
  • Include if you are in pickup, delivery or shopping list mode

Which devices are compatible with the Sprouts app?


The Sprouts app is compatible with devices that meet the following criteria:
  • Apple iPhone 5s or above running iOS 13.0 or higher
  • Android devices running Android 8.0 or higher
The Sprouts app will update itself on most devices. Users can manually update the app by visiting the Apple and Android app stores. Once in the app store, search for “Sprouts Farmers Market” in the update section and select “Update.” The app will include all the latest features when it is relaunched. If your phone model and operating system do not meet these criteria, you can still enjoy all our enhanced features on sprouts.com in your mobile web browser.

Can I scan a product barcode on the app?


Definitely! You can find the barcode scanner icon in the right-hand corner of the search bar when you tap on it. Once the product’s barcode is scanned successfully, detailed information will appear on your screen, including a list of ingredients, nutrition information, and any digital coupons currently available.

How can I become a new vendor at Sprouts?


Sprouts regularly reviews new vendors and new products for every department. Suppliers must meet significant capacity, distribution, insurance, marketing and other requirements in order to support our stores. Sprouts also brings a significant contingent to Expo West in Anaheim each March, which is a good place to meet with us and introduce us to your products. Learn more on how to become a vendor at Sprouts here.