Oh no! I forgot to scan my barcode at checkout. Can I apply the purchase to my account later?

Life’s busy – we get it. Please contact us within 72 hours of your transaction and a customer care team member will be glad to assist you.

You will need to provide the receipt ID for online purchases. For in-store purchases, you will need to provide the point of sale ID, transaction ID, and date.

At this time, points will only be earned and redeemed at our Sprouts Rewards store locations including Alabama, Georgia, Tennessee, and/or Tucson, Arizona. . You will not earn points on your purchase if you do not enter the correct phone number associated with your account or scan your barcode at checkout.

How do points work?

Members earn 10 points per $1 spent on eligible products online and in store, as well as members-only perks like bonus-point promotions.

Points are earned on eligible purchases and are not earned on delivery fees, taxes, alcohol, postage, gift cards and gift certificates. See our terms for full list of ineligible items.

How do I earn points on my purchases?

Currently, Sprouts Rewards is available in select markets. Points will only be earned on purchases made at a store or online in the participating markets including: Alabama, Georgia, Tennessee, and/or Tucson, Arizona.

When it comes to earning points, you have plenty of options – no matter how you like to shop.

In-store: Enter your phone number or scan your Sprouts app barcode at checkout, and your points will automatically be added to your account. Points will be earned for eligible products once payment has been made.

Note: If you prefer to enter your phone number at checkout, confirm the phone number you are entering is the same phone number associated with your Sprouts account. You can confirm or update your phone number by navigating to “Account Settings” > “Account Info” > “Manage your account info” in the app or “Account Settings” > “Manage your account” in a browser.

Online, on the app or for pickup or delivery: Your Sprouts Rewards account will be automatically entered with your order. Points will be earned for eligible products after the order status is marked “complete.”

Note: Points will be earned based on your in-store total and not on the following:

  • Alcoholic beverages
  • Taxes, refundable deposits (bottles, containers, etc. in some states), delivery & service fees
  • Gift cards
  • Postage
  • Third party delivery services
  • Prior purchases (except as provided in Section II.1 above)
  • Purchases at Sprouts in Chula Vista
  • Charitable donations
  • Lottery tickets
  • Fluid dairy purchases, depending on state and local laws