Are there exclusions on earning points?
Yes. Exclusions include but are not limited to delivery fees, taxes, alcohol, postage, gift cards and gift certificates. See our terms for a full list of ineligible products.
Is there a limit to how many points I can earn?
Nope! You’ll earn points on the purchase of any eligible products in markets where Sprouts Rewards is available.
Oh no! I forgot to scan my barcode at checkout. Can I apply the purchase to my account later?
Life’s busy – we get it. Please submit your information here within 72 hours of your transaction and your points will be added to your account within 24 hours.
For in-store purchases, you will need to provide the store number, point of sale number, transaction number and date. For online purchases, please contact us.
Points will be earned at all Sprouts locations excluding the locations in Chula Vista, CA. You will not earn points on your purchase if you do not enter the correct phone number associated with your account or scan your barcode at checkout.
How do points work?
Members earn 10 points per $1 spent on eligible products online and in store, as well as members-only perks like bonus-point promotions.
Points are earned on eligible purchases and are not earned on delivery fees, taxes, alcohol, postage, gift cards and gift certificates. See our terms for full list of ineligible items.
How do I earn points on my purchases?
Points can be earned on purchases made at a store or online at all Sprouts locations excluding the locations in Chula Vista, CA.
When it comes to earning points, you have plenty of options – no matter how you like to shop. In-store: Enter your phone number or scan your Sprouts app barcode at checkout, and your points will automatically be added to your account. Points will be earned for eligible products once payment has been made. Note: If you prefer to enter your phone number at checkout, confirm the phone number you are entering is the same phone number associated with your Sprouts Rewards account. You can confirm or update your phone number by navigating to “Account Settings” > “Account Info” > “Manage your account info” in the app or “Account Settings” > “Manage your account” in a browser.
Online, on the app or for pickup or delivery: Your Sprouts Rewards account will be automatically entered with your order. Points will be earned for eligible products after the order status is marked “complete.” Note: Points will be earned based on your in-store total and not on the following:
When it comes to earning points, you have plenty of options – no matter how you like to shop. In-store: Enter your phone number or scan your Sprouts app barcode at checkout, and your points will automatically be added to your account. Points will be earned for eligible products once payment has been made. Note: If you prefer to enter your phone number at checkout, confirm the phone number you are entering is the same phone number associated with your Sprouts Rewards account. You can confirm or update your phone number by navigating to “Account Settings” > “Account Info” > “Manage your account info” in the app or “Account Settings” > “Manage your account” in a browser.
Online, on the app or for pickup or delivery: Your Sprouts Rewards account will be automatically entered with your order. Points will be earned for eligible products after the order status is marked “complete.” Note: Points will be earned based on your in-store total and not on the following:
- Adult beverages
- Taxes, refundable deposits (bottles, containers, etc. in some states), delivery & service fees
- Gift cards
- Postage
- Third party delivery services
- Prior purchases (except as provided in Section II.1 above)
- Purchases at Sprouts in Chula Vista, CA
- Charitable donations
- Lottery tickets
- Fluid dairy purchases, depending on state and local laws
Can I update my email address, phone number, zip code or any of my account details?
Of course. You can navigate to “Account Settings” > “Account Info” > “Manage your account info” in the app or “Account Settings” > “Manage your account” in a browser and edit your information.
Can I combine multiple accounts with different addresses or phone numbers?
Please contact us, and a customer care team member will help you with your account.
Where can I find my Sprouts Rewards barcode?
Sprouts Rewards barcode is only visible on Mobile Web and Mobile App
- Mobile Web
- Click the “Your Rewards” button at the top of the Sprouts homepage or in the navigation in the top left. Once on the Rewards account page, select the barcode icon in the Account ID section at the top of the page.
- Mobile App
- Tap the “Rewards” icon on the main navigation at the bottom of the app. Once on the Rewards account page, select the barcode icon in the Account ID section at the top of the page.
How do I view my Sprouts Rewards points balance and points history?
- Desktop Web/Mobile Web
- Simply sign in to your Sprouts account, navigate to the hamburger menu in the top left, select your name, then select “Your Rewards”. You can also go to your rewards account, here.
- Mobile App
- Sign in to your Sprouts app and tap the “Rewards” icon on the main navigation.
How do I contact customer care for help with Sprouts Rewards?
If you have questions about Sprouts Rewards, your balance, the points you’ve earned or your points that have been redeemed, please contact us.
If you forgot to scan at the checkout register in the last 72 hours and need your points added to your account, please click here.