Oh no! I forgot to scan my barcode at checkout. Can I apply the purchase to my account later?


Life’s busy – we get it. Please contact us and a customer care team member will be glad to assist you.

You will need to provide the receipt ID for online purchases. For in-store purchases, you will need to provide the date of purchase, store ID and sale amount.

At this time, points will only be earned and redeemed at our Tucson, AZ, and Nashville, TN, area locations. You will not earn points on your purchase if you do not enter the correct phone number associated with your account or scan your barcode at checkout.

How do points work?


Members earn 10 points per $1 spent on eligible products online and in store, as well as members-only perks like bonus-point promotions.

Points are earned on eligible purchases and are not earned on delivery fees, taxes, alcohol, postage, gift cards and gift certificates. See our terms for full list of ineligible items.

How do I earn points on my purchases?


Currently, Sprouts Rewards is available in select markets. Points will only be earned on purchases made at a store or online in the participating markets (Tucson, AZ, or Nashville, TN, area locations).

When it comes to earning points, you have plenty of options – no matter how you like to shop.

In-store: Enter your phone number or scan your Sprouts app barcode at checkout, and your points will automatically be added to your account. Points will be earned for eligible products once payment has been made.

Note: If you prefer to enter your phone number at checkout, confirm the phone number you are entering is the same phone number associated with your Sprouts account. You can confirm or update your phone number by navigating to My Profile → Edit Profile.

Online, on the app or for pickup or delivery: Your Sprouts Rewards account will be automatically entered with your order. Points will be earned for eligible products after the order status is marked “complete.”

Note: Points will be earned based on your in-store total (excluding any delivery fees, etc.).

How can I opt out of the program?


To opt out of Sprouts Rewards, you will need to delete your account. To delete your account, please reach out to our customer care team via our contact form. Select the topic “Website & App Feedback” and include “I want to delete my Sprouts account” in the message. In most cases, we will email you a reply within the next few days.