Do you accept EBT payments?

EBT cards are an acceptable form of payment for holiday meal purchases and payment must be made in-store.

Are the fresh turkeys sold at Sprouts ever frozen?

No. Sprouts turkeys are sold fresh, never frozen. Fresh turkeys are highly perishable so they may have some ice in the cavity. This means that they’ve been kept at the right temperature for optimum freshness and safety. Unlike “frozen solid” turkeys, which are typically brought down to 30 degrees below zero, the fresh turkeys at Sprouts have been shipped to us and stored at temperatures between 26°F and 28°F (as required by law). The below-freezing temperature causes some ice to appear in the cavity and possibly around the joints. The ice is frozen water, not frozen meat.

How do I cancel by holiday pre-order?

Holiday preorders may be canceled for a full refund with no additional fees up until two days before the scheduled in-store pick up. To cancel your order, view your order within purchase history and click the cancel order button. If you no longer see a cancel order button within the order, your order may already be in progress.

What is the window of time for ordering?

  • Monday, Oct. 28: Online holiday ordering opens
  • Wednesday, Nov. 13: Preorders available in-store for Instacart? pickup & delivery
  • Friday, Nov. 22: Online ordering closes 11:59pm
  • Thursday, Nov. 28: Thanksgiving (Must pick up by noon)

What are my options for ordering a turkey or centerpiece meat for the holidays? When will I be charged for the purchase?

Turkey and centerpiece meat pre-orders can be placed X days before pick up at for customers with a Sprouts account. This convenient pre-order system allows you to confidently order your purchase in advance. Upon checkout online, you will be asked to select a date for in-store pickup at the deli or meat counter. You will also be asked for a form of payment to be charged a hold for the purchase. The final charge will be reflected on your account statement at the close of business on the day you pick up your order. Additionally, you may purchase a turkey in store without a pre-order or place an Instacart order for delivery or curbside pickup at Availability for in-store purchases and Instacart orders may vary. We recommend pre-ordering your centerpiece meats ahead. To create a Sprouts account, please visit and click the “Register” tab. Complete the required steps to create a Sprouts account and make sure to select “Monthly eNewsletter” and “Weekly Specials Emails” to receive all our specials and offers by email.

What are Sprouts holiday store hours?

  • Thanksgiving Day: 7am–4pm
  • Christmas Eve: 7am–7pm
  • Christmas Day: Closed
  • New Year’s Eve: 7am–8pm
  • New Year’s Day: 7am–10pm (Regular store hours)