We’re sorry for the inconvenience! There’s no need to return the items to the store. Instead, you can report the issue and request a refund through your online account:
- Sign in and go to Order History.
- Select the order in question.
- Click “Need help with something?” and choose “Report an issue.”
- Select the specific problem/item and submit your refund request.
Once your refund is processed, you may dispose of any unwanted items.
Most digital coupons can only be redeemed once, however, there are occasions where a special promotion will allow you to redeem an offer multiple times. These multi-redeem digital coupons can be identified by an icon that says “Unlimited” in the offer image.
Members will be eligible for rewards once they reach 1,000 points. Members can choose to redeem points for dollar-off rewards in $2 increments from their Sprouts Rewards account (either via the web or the app) or redeem points in an all-or-nothing manner at in-store checkout.
If you redeemed your points through your Sprouts Rewards account, you will not be prompted to redeem any remaining points at checkout when this reward is applied. For any additional purchases made the same day, you will need to redeem remaining points from your Sprouts Rewards account – direct redemption with the cashier will not available until the following day.
Yes, rewards redeemed from your Sprouts account are valid for 60 days. They will expire on the 61st day, along with any associated points.
https://www.sprouts.com/rewards-terms
We’ve improved our Sprouts Rewards experience online – same great program, but more convenient to track your progress. To see this new, easy to use experience, please log out of your account and log back in. It’s that simple!
We’re excited to offer exclusive discounts and offers to our valued guests with a Sprouts account! These offers are personalized just for you and cannot be transferred or shared with other customers.
Your exclusive offers are automatically loaded to your Sprouts account, and you can easily enjoy them by shopping either in-store with your Sprouts app barcode or online with your Sprouts account. Simply shop as usual, and your offers will be automatically applied at checkout!
The Sprouts Bounce Back Offer is designed to reward you for shopping with us over two weeks. Here’s how it works:
- Week One – Earn Period: During the first week of the offer, simply shop at Sprouts either in-store by scanning your Sprouts app barcode at checkout or shop online using your Sprouts account. There’s no minimum spending requirement for this step—just make a purchase of any amount to qualify by the end date.
- Week Two – Redeem Period: In the second week of the offer, as long as you’ve used your Sprouts account (either in-store with your app barcode or online with your account) during the first week, a special coupon will automatically be applied to your account. You’ll be able to redeem it at checkout when you make your next purchase, as long as you meet the minimum spend required for the offer the coupon will automatically apply when you scan your sprouts app barcode or use your Sprouts account online.
Be sure to check the specific terms and dates for each Bounce Back Offer to maximize your savings!
Our Continuity Offer is designed to reward you for regular shopping at Sprouts. Here’s how it works:
- Earn Period: To qualify for the offer, you need to shop multiple times within a month with your Sprouts account. The offer will specify how many times you need to shop and the minimum spend amount required each time. Each time you shop during that period make sure to scan your Sprouts app barcode in-store or use your Sprouts account online.
- Redeem Period: After you’ve met the required number of visits and minimum spend for each trip, you’ll receive a special coupon that you can use on your next qualifying purchase. After meeting the shopping requirements, you’ll automatically get that discount when you make your next purchase.
Important:
The coupon will automatically apply at checkout as long as you met the requirements for both the number of visits and the minimum spend for each transaction. So, just shop as required, and once you’ve met the terms, you’ll enjoy a special discount on your next trip! Make sure to scan your Sprouts app barcode at checkout when making your purchase, without it, the transaction won’t be added to your account, and the discount won’t count towards meeting the terms for your next reward.
Be sure to check the “Weekly Ad” sent to your email on Tuesday for notifications about your Continuity Offers and any specific terms still needed to be met.
No worries! If you didn’t get your barcode or if the Text to Join (TTJ) journey seems to be stuck, simply text “STOP” to clear the session and start fresh. This usually resolves the issue! If the problem persists, it could be related to a temporary IT glitch, but don’t worry—we’re here to help. Feel free to reach out if you need further assistance!
Some offers have specific thresholds or minimums to meet requirements for redemption, you might be wondering if you qualified to receive coupon. We will send updates via the weekly ad email on Tuesdays if you met criteria for offer and if coupon is available. It will also print out on your receipt.