What is a service fee?

A service fee may apply to each order fulfilled by Instacart. It covers broad range of Instacart’s operating costs. The service fee isn’t a tip and doesn’t go to the shopper delivering your order. Changes to your order, including replacing or refunding an item, may change the service fee. You’ll see the final cost and service fee total on your receipt after the order is complete. Orders including alcohol may be subject to a separate alcohol service fee.