How do I change or cancel my holiday pre-order?


Holiday pre-orders cannot be changed once the order is placed. To choose a different item, please cancel your order and begin a new order. Holiday pre-orders may be canceled for a full refund with no additional fees up until two days before the scheduled in-store pickup. To cancel your order, view your order within purchase history and click the “Cancel Order” button. Pre-orders are subject to Sprouts cancellation policy. An order not cancelled two days in advance of the pick-up date will be non-cancelable. If you do not cancel your order two days in advance, and fail to pick up the order, you will be charged the full amount of the order. Please note, reorders are subject to product availability.