What is Instacart pickup and how does it work?
Instacart is a service that allows customers the opportunity to pick up their groceries without the hassle of shopping in store. Pickup windows can be scheduled for the same day or up to several days in advance. When your order is ready for pickup, you will be sent a SMS to your phone along with directions for how to retrieve your order.
How much does curbside pickup cost?
Your first pickup order, if over $35 will be free! Future pickup fees depend on the order size. There is no pickup fee for orders over $35. For orders under $35 the pickup fee is $3.99. For pickup orders there will be no additional service charges.
How do I pick up my order?
Most stores have dedicated parking spots for you to wait in while your order is brought out to you. In some cases, you may receive instructions to pick up your order inside. Store-specific instructions will be provided for your order before you arrive. For orders containing alcohol, bring a valid form of ID.
Back to our Instacart Help Center.
PROBLEM WITH AN ORDER?
Tell Instacart what went wrong with a previous order and request a refund or redelivery.