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Frequently Asked Questions


Got a question? We’ve got answers! If you don’t see what you’re looking for, reach out to us via our customer contact form.

Q: Is everything you carry natural or organic?

A. About 90 percent of the products in our stores are natural or organic. We have never believed in a one-size-fits-all approach, and offer a wide variety of healthy options at different price points to appeal to a broad base of customers.

Q: Is Sprouts really a farmers market? Do you carry more than produce?

A. Sprouts is a healthy grocery store that is inspired by farmers markets, and we trace our lineage back to a single fruit stand in San Diego. We are fully indoors and are open 364 days a year. Our welcoming stores feature an abundance of farm fresh produce, all natural meat and seafood, thousands of pantry staples, baked goods and deli meats and cheeses. Clear sightlines offer an open, airy environment and help ensure you can locate a team member if you have questions, which we believe is reminiscent of an old-time farmers market.

Q: How can I get the best deals at Sprouts?

A. In addition to great prices every day, there are a dozen ways to save at Sprouts. Visit our "How to Save" page to learn more!

Q: How do I get coupons for products at Sprouts?

A. The best approach is to sign up for a Sprouts account and download the Sprouts mobile app where you can find dozens of deals and enjoy instant savings with a single scan of your smartphone. Also, be sure to sign up for our monthly In a Nutshell eNewsletter, which highlights our newest mobile coupons, and look out for monthly coupon magazines in stores.

Click here to read help topics on how to create and update an account, download the app, clip coupons and more.

Q: Do you accept digital coupons?

A. We are proud to announce that we now offer digital/mobile coupons on our official Sprouts mobile app. Take a moment to download the app—available for iPhone and Android—and discover dozens of deals on organic, natural and high-quality products! Sprouts does not accept digital/mobile coupons from third party apps.

Q: What do you mean by "Double Ad Wednesday?"

A. In select markets, you can save even more in the middle of the week when the ads overlap because our weekly ad prices run from Wednesday to Wednesday. Two ads on one day means double the deals.

Q: Do you offer case discounts?

A. Yes. On most products, you will receive an automatic 10 percent discount when you purchase an entire case. This discount is not available during some of the larger promotions, such as Vitamin Extravaganza, or on smaller items, such as a case of granola bars.

Q: How often do you run the Vitamin Extravaganza sales?

A. Our Vitamin Extravaganza promotion offers 25 percent off all vitamins, supplements and health and body care items several times a year. We do not share the dates far in advance. Keep your eyes on our weekly ads and Facebook posts. Also, make sure you’re subscribed to our In a Nutshell eNewsletter.

Q: What does "local" mean to Sprouts Farmers Market?

A. At Sprouts, we define "local" as made or produced in my state or within 500 miles. The ability to eat locally varies depending on a region's production capacity. People living in areas that are agriculturally productive year-round may have an easier time sourcing food that is grown in their state than those in arid or colder regions. Our goal is always to offer great value and strike the right balance among quality, flavor and price.

Q: What makes Sprouts' meat so special?

A. Sprouts combines quality sourcing, variety and old-world butchers’ handiwork to provide an outstanding product at a great value. Our meat is prepared to exacting specifications by trained butchers in every store who use exclusive techniques to produce the perfect cut. Plus, all of the meat from The Butcher Shop at Sprouts is fresh and never frozen. Most supermarkets cut corners in one of these areas, but not Sprouts. We run our meat department the way they did in the olden days – because we know how good it can be when things are done right.

We offer USDA Choice Natural Beef because it's more flavorful than the beef found in so many other stores. To qualify as a Butcher Shop beef supplier, ranches must meet Sprouts' natural standards before being considered, including sound animal husbandry techniques, corn-and-grain or grass-fed diets that are tested for pesticide residues, and zero growth hormones and antibiotics.

Q: Do you carry organic meat?

A. Yes, in addition to Sprouts’ fresh, free-range organic chicken from our Butcher Shop, we offer several outstanding organic cuts of meat from responsible vendors such as Sommers Organic.

Q: How can I prepare a bulk item I've purchased?

A. Bulk item preparation instructions and nutrition information are available online in our Bulk Nutritional Information section or Bulk Preparation Information section.

Q: How do I know which vitamins or supplements to choose?

A. We feature more than 7,500 items in our Vitamins and Body Care Department and have many resources to assist you. Our knowledgeable team members are happy to answer questions and help you find the right products to fit your lifestyle. Additionally, every store features an electronic database of in-depth product information, including details on possible interactions with prescription medications and more. If you’re just becoming familiar with vitamins and supplements, ask about our “Essential 4” program which is a simple regimen that can help bridge the nutritional gap where eating falls short.

Q: How do I find out if Sprouts carries a specific product?

A. Please call your local Sprouts for the most up-to-date information on whether an item is in stock or available for special order. Select your store to find contact information.

Q: How do I recommend or special-order a product?

A. We welcome product recommendations and evaluate these based on overall demand. The best way to submit a request is through our contact us form. We are also delighted to fulfill your special order whenever we can. Just ask the appropriate department manager in your local store to special-order a product.

Q: What is your Return Policy?

A. If for any reason you are not delighted with your purchase at Sprouts, we’ll be happy to exchange it or (with a proper receipt) refund your money. View our full return policy for more information.

Q: Which Sprouts is closest to me?

A. You can locate your local store with our store finder; just enter your ZIP or city and state. There are now more than 280 Sprouts stores in Alabama, Arizona, California, Colorado, Florida, Georgia, Kansas, Missouri, New Mexico, Nevada, North Carolina, Oklahoma, Tennessee, Texas and Utah.

Q: What new locations are planned?

A. We are continuing to spread our roots from coast to coast! View our new stores page to find new stores expected to open in 2017.

Q: How do I request a new Sprouts location near me?

We welcome new store location requests, but because of the volume we receive, we cannot respond individually. Store location decisions involve many factors such as location, parking, competition and more. It typically takes two to four years for a store to be developed and open its doors. To suggest a location, please contact us. Your interest is greatly appreciated!

Q: How do I submit a compliment or other feedback about my experience at Sprouts?

A. We welcome your feedback and take all customer input seriously. Please contact us.

Q: Why work at Sprouts Farmers Market?

A. Sprouts Farmers Market is firmly rooted in our brand purpose: inspiring healthy living for all. Our stores are a great place to work because you can feel good about the products you are selling. We encourage a friendly, healthy, upbeat working environment, and are proud to provide a competitive compensation package. Moreover, we are a growing company that has been expanding rapidly and adding thousands of new jobs each year. Learn more about working at Sprouts.

Q: How do I apply for a posted position at Sprouts?

A. You may view job postings and apply on our Careers page.

Q: How do I request a donation or sponsorship from Sprouts?

A. Sprouts is committed to supporting deserving educational and non-profit organizations in the communities in which we operate through in-kind support. Learn more about our corporate giving philosophy and policies, and complete our Donation Application, on our responsible retailing page.

Additionally, the Sprouts Healthy Communities Foundation supports health and wellness related causes that directly impact the neighborhoods where our customers and team members live, work and play. With the support of our partners, we are committed to making a meaningful difference and distributed more than $400,000 in grants to neighborhood nonprofits in 2016. Learn more about Sprouts Healthy Communities Foundation here.

Q: How can my organization raise money through the Sprouts SCRIP program?

A. Sprouts' Corporate SCRIP Program offers local non-profit organizations a 5 percent discount on gift cards, which means we’re promoting healthy lifestyles while helping raise funds for these organizations. To learn more and get started with SCRIP for your organization, visit our responsible retailing page.

Q: As a vendor, how can I apply to become a supplier to Sprouts?

A. Sprouts regularly reviews new vendors and new products for every department. Suppliers must meet significant capacity, distribution, insurance, marketing and other requirements in order to support our stores. To contact us to potentially do business with Sprouts, please visit our new vendors page. Sprouts also brings a significant contingent to Expo West in Anaheim each March, which is a good place to meet with us and introduce us to your products.

Q: How do I submit a comment, question or technical issue about the website itself?

A. Please use our customer contact form to provide your input. We cannot reply to all comments but we do read them and greatly appreciate your feedback as we continuously improve our digital tools to better serve you. This website continues to evolve and we welcome suggestions about ways to improve its usefulness and ease of navigation.

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